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OnDemandSourcing offers three types of services to jump-start your e-Sourcing activities. These services are designed to offer each company the right starting point, depending on their experience and needs.

Self-Service: This program is designed for the company with extensive experience in e-Sourcing. This offering allows companies who have a large volume of events to get started very quickly with minimal investment. Companies ready to use this service can be running events within a matter of days. They will typically require software training from Moai both for their buyers as well as their suppliers. We offer a large array of event formats for such organizations.

Managed-Service: This program is designed for the company with limited experience with
e-Sourcing. This offering will help a company move forward on the road to independence in
e-Sourcing. This service offers support throughout the event life cycle depending on the type of assistance needed. We offer limited event formats to ease organizations into e-Sourcing. After a few events, such companies may move to the Self-service model.

Full-Service: This program is designed for the company just starting out in the world of
e-Sourcing. On an event-by-event basis this program offers full support of all aspects of selecting, creating and running an e-Sourcing event. This program can be used as a launching point to help a company move towards Managed-Service events and finally Self-Service events.

The following chart outlines the activities and responsibilities for each program.

 
OnDemandSourcing Model
Self-Service
Managed- Service
Full-Service
Host event on Web site
Moai
Moai
Moai
Provide help desk support during event
Moai
Moai
Moai
Provide up-front consulting
Optional
Moai
Moai
Select item(s) to be sourced
Customer
Customer
Moai
Develop RFP and attachments, if any
Customer
Customer
Moai
Complete event questionnaire
Customer
Customer
Moai
Identify suppliers and provide contact information
Customer
Customer
Moai
Schedule event
Customer
Moai
Moai
Create and setup event and parameters
Customer
Moai
Moai
Invite suppliers
Customer
Moai
Moai
Provide appropriate training to suppliers
Customer
Moai
Moai
Train buyers Level 1
Optional
Moai
Moai
Train buyers Level 2 + and other users
Optional
Not Required
Not Required
Conduct a Mock Event
Optional
Moai
Moai
Provide support for RFP and answer supplier questions re: RFx
Customer
Customer
Moai
Create post-event reports
Customer
Moai
Moai


 
Process
Services
Overview
Self-Service
Managed
Full-Service
Training
Online Demo
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